Technician called prior to coming and was here 10 minutes later… I contacted a couple of other businesses and was told it would be at least a week before they could get to me. Ruby Mountain responded in a day. The staff was friendly and the bill was A LOT cheaper than we thought it would be… Repair time was about 40 minutes and the problem and repairs were explained to me in simple terms. I won’t hesitate to use Ruby Mountain HVAC and Refrigeration again!
– William R.
2022
Best HVAC installation and repair services in Nevada. I would not use anyone else. They solved my furnace issue that others couldn’t. Call them first. Wonderful people.
– Owen B.
2022
Amazing service the tech came and fixed our ac unit and got it working again…Customer service was also amazing setting us up for an appointment.
– Kendra C.
2022
Very efficient repairman and finished quickly. Did an excellent job. Office Personnel also very courteous and pleasant to deal with.
– Alice W.
2022
Amazing company! Roger came to see why our AC was not blowing cold. Unfortunately he found AC compressor had prematurely failed. He was honest about replacement vs repair and told us the difference in price was minimal but that a new unit would have a ten year warranty on all of the components of the unit rather than a one year warranty on just the replaced compressor. He gave us a great price on replacement and even went the extra mile to investigate why the old unit had failed early. He found a sensor on the original unit had been installed improperly, so he and Tim fixed that as well! Thank you so much to Roger, Tim and the whole staff at Ruby Mountain HVAC for a job well done!
– Ty P.
2024
Ruby Mountian HVAC was amazing! Our AC went out yesterday I waiting to call them u til this morning with in 2 hours of calling they had their technician on my door step. Our fix ended up being minor but the technician Rod was so sweet and explained how the whole system works showed me exactly what failed and why. He looked over the whole system to make sure everything was running as it should and that there were no small issues that could become larger. He was very clear in his explanations and was extremely personable and kind. I will be using them from now on and will more than likely request him each time!
– Kimber P.
2024
My home A/C went out in late June, 2022. I understand the summer months are very busy for emergency A/C repair. Still, I contacted Ruby Mountain HVAC shortly after 8:00 am and they were able to work me into their schedule for later that day. The technician was very professional, courteous and had the A/C going again in about an hour. I will definitely use this company again and would recommend it to family and friends.
– Gregory H.
2022
My Furnace went out on 3-2-23 at 7pm I called every where and this was the only company that answered the phone. With in 45 mins Rob showed up at my door and had it fixed in an hour. This company is awesome.
– Michael.
2023
The technician called prior to coming and was here 10 minutes later... I contacted a couple of other businesses and was told it would be at least a week before they could get to me. Ruby Mountain responded in a day. The staff was friendly and the bill was A LOT cheaper than we thought it would be... Repair time was about 40 minutes and the problem and repairs were explained to me in simple terms. I won't hesitate to use Ruby Mountain HVAC and Refrigeration again!
– William R.
2021
Our central air stopped working on some of the hottest days we’ve had here in Elko this summer. I called Ruby Mtn HVAC and they worked us in day of, when other competitors said it would take 2-3 weeks. Exceptional customer service! Quick repair and honest pricing. Thank you!!
– J C.
2021
100 degrees outside, no cooler working on the inside,., called Ruby Mtn HVAC Monday morninig @ 8am, my cooler was working by 9! Super fast, Super friendly, Super Professional! Don't hesitate to call them!
– Bill C.
2022
Everyone was very kind and helpful. They were able to reclaim our old a/c and save us a ton of hassle. Super smooth, easy transaction. Highly recommend! 👍
– Charli S.
2023
I needed my refrigerator repair. They we very helpful and went out of there way to help me with this. Mary especially was helpful and was welcoming and very professional. I will use them in the future when needed.
– Pamela G.
2021
Rod the refrigerator repair technician was very knowledgeable and diagnosed the problem quickly. I will definitely call them again if I need anything worked on.
– Ramon M.
2022
Roger was very knowledgeable and professional and had our A/C going in no time. It was great to have a cool house again.
– Doug M.
2021
They are fabulous. Friendly. Prompt. Excellent communication.
– Liza S.
2023
Awsome came and hooked up central air complete professionals great prices.
– Farmer L.
2021
Very fast service! 😃😃 thank you so much !
– Dawn C.
2023