Specialty Services

Fast, friendly, efficient.
– Gary. F. – 2021

When no one would answer or return our calls, Ruby Mountain came through for us. They did a great job installing air conditioning for us! I would highly recommend this company!
– Julie W. – 2021

They were prompt at scheduling and showed up when they said they would. Great Service and customer appreciation. I knew they appreciated my business.
– Teri F. – 2021

Our central air stopped working on some of the hottest days we’ve had here in Elko this summer. I called Ruby Mtn HVAC and they worked us in day of, when other competitors said it would take 2-3 weeks. Exceptional customer service! Quick repair and honest pricing. Thank you!!
– J. C. – 2021

100 degrees outside, no cooler working on the inside,., called Ruby Mtn HVAC Monday morning @ 8am, my cooler was working by 9! Super-fast, Super friendly, Super Professional! Don’t hesitate to call them!
– BC. – 2021

Sunday morning, I woke up to a cold house. The furnace had stopped working sometime during the night. I went out and tried to diagnose the problem myself with my limited HVAC knowledge. Luckily it was a fairly easy fix. The ignitor had broken. I called a few companies to try to get the part and only got voice mails. I called Ruby Mountain and they said they had the part and would meet me at their shop in a few hours to get it to me. A few hours later I got a call that they would bring the part right to my house. Awesome. They brought the wrong part initially, not their fault, but within an hour they returned with the right part. About 5 minutes later I had the part installed myself, with a few pointers from the man who brought me the ignitor, and I had heat again. Propane is the only source of heat in my house and I was super thankful that they were able to help me out on a Sunday when no other company would pick up the phone.
– Levi D. – 2021

Rod the refrigerator repair technician was very knowledgeable and diagnosed the problem quickly. I will definitely call them again if I need anything worked on.
– Ramon M. – 2021

The technician called prior to coming and was here 10 minutes later… I contacted a couple of other businesses and was told it would be at least a week before they could get to me. Ruby Mountain responded in a day. The staff was friendly, and the bill was A LOT cheaper than we thought it would be… Repair time was about 40 minutes and the problem and repairs were explained to me in simple terms. I won’t hesitate to use Ruby Mountain HVAC and Refrigeration again!
– William R. – 2021

The tech said I needed new parts waited over a week in freezing Temps finally came in had another tech come to help and it was my main fuse. I asked about that, but they were very apologetic.
03-2022

Due to waiting for a part, the repair took a couple of weeks in very hot weather. We couldn’t open windows due to smoke. However, customer service was excellent, and the service proceeded quickly and efficient once the part arrived.
– Simone G. – 2021